The New Ancestry & My Frustration
I
have been working on Ancestry, researching for upcoming posts. I am
extremely frustrated with some of new things on Ancestry and I am sure
my experiences are not
at all unusual. If you follow my blog, you know that I very rarely if
ever say anything negative.
My frustration is getting the best of me. Please forgive my ranting!
I can't find my family group sheets any longer, did you take them away? Why
when I add a new photo does it go straight to my media gallery and not
to the person for whom it belongs? Having to back track to "media
gallery central" makes the task twice as long and is ridiculous. And
where is the comment section? Are we no longer allowed to leave comments
on public trees and media?
You
have databases that are available to read but they can not be attached
to our profiles of the person to which they apply. Some are extracted
records, such as Northern Kentucky Marriages by S. Worrel, while 2 of
the new databases for Social Security Applications and Wills and
Probates cannot be attached to my ancestor's profile. If you are going
to continue adding new databases, which I am all for, please allow us to attach them rather than having to continually search the database for the information.
Ancestry,
please give your users the opportunity to attach all available records
found in all new, current and old databases rather than not attaching
them at all. With the new Ancestry you have added life events into our
profiles but we can't remove them! A lot of my ancestor profiles already
had these added by me and now I have duplicate entries! Give your users
the option of deleting your duplicate information. Oh and why can I no longer leave a comment other than in my own tree?
This
is so frustrating! I choose to use Ancestry and I choose to pay for the
All-Access membership is because it gives me access to Newspapers.com
and Fold 3.com, both of which are $79.95 per year. While I see that both
sites are currently running specials of $39.95, there is no guarantee
that at the end of said subscription, I will get the same rate.
I
don't want to switch over to another online provider because I have
been an Ancestry.com member for more years than I can remember right
now. However, it is something I may have to consider if you (Ancestry)
cannot fix what I consider to be part of the basics on Ancestry. Those
basics that allow us to control our media files, allow comments to/from
other researchers, allow us to build the life story of our ancestors and
not what Ancestry wants it to say.
And now Blogger wants to act up!
Sources:
Subscription plan, Fold3.com (https://www.fold3.com/choose-a-plan/ : 30 September 2015).
Subscription plan, Newspapers.com (http://www.newspapers.com/choose-a-plan/ : 30 September 2015).
Dawn, you certainly are not alone. After 5 years of full access subscription, I let it lapse last month to fish in other ponds till they get a clue at Ancestry.
ReplyDeleteThank you, Chris! Did you find a good alternative yet?
DeleteHi. You can add comments. Click on tools, view comments and at the bottom should be a space to add comments. Just a matter of finding the location. I haven't had a problem adding photos, or the Social Security Applications. Don't know how to help you on those though.
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